Privacy Notice

At QUB we are committed to protecting your privacy. We use the information we collect about you to process orders/bookings to provide a more personalised shopping/ booking experience. Please read on for more details about our privacy policy.

Controllers of personal information
Any personal information provided or to be gathered by QUB is controlled primarily by QUB.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address and delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order/booking. We may also ask for your telephone number to enable us to contact you urgently if there is a problem with your order.

How does QUB protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we will request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.

Your consent
By using our Web site, you consent to the collection and use of this information by QUB. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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